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"it’s really frustrating that this camera doesn’t work with an nvr"

"i’ve got a few other wansview cameras and cannot fault them and the customer service is excellent i would absolutely recommend it"

"my only gripe is the app although it works it will not work on older android devices"

"there are a lot more expensive cameras out there but this one does the job"

"being returned my wifi is 5g so doesn't work"

"the major down side is the cloud storage it’s very expensive and only one user from the household can view the cloud storage"

"i found this to be utterly useless for me"

"sometimes it takes a little patience for the wifi connection to take place but once set up there should be no further issues and you can keep track of the camera via any ios or android device with the app installed"

"the camera definitely meets my needs it has worked through rain and snow without any connection issues at all"

"the power cable on the plug is quite long but i still had to use an extension"

"i find this is the biggest downside to this camera and if recording time could be extended to 20 secs or more then i would have given this camera 5 stars"

"the app does not work"

"it's a ok camera could be improved theres a massive delay when someone goes by or a car by the time the camera shows a object passes it has already happen 30 seconds before"

"do not waste your money on this"

"then the one that was working stopped working"

"waste of money only works with wansview apps nothing else not even the ispy app on pc"

"sending it back as it may work well but not as described"

"for a cheap camera it is good"

"the only negative i had was that the lead from the camera for an ethernet connection if you choose to connect it this way is a little short for it to come into the premise through the wall and hence i had to use an ip junction box to house the cable in however this only adds to the look of it overall as it looks more professional"

"my first camera had issues i think it ended up becoming water logged after we had terrible rain and the night vision was glitching however customer service sent out a brand new one with a week or so"

"they only positive aspect of this camera is that it has decent picture quality but pretty much everything else makes this camera an utter waste of money"

"the set up wasn’t as smooth as expected on the first day to account registration activation failure delay"

"but by far the worst thing is that every now and then the camera goes off line"

"when i went through the set up to connect to wifi camera would only work for about 20 seconds and then cut out i had to unplug to reset i was a bit disappointed with the camera i found the email for support and emailed to my surprise i had a answer after about a hours it was sunday with clear instruction"

"it takes forever to login and doesn’t work times out most of the time"

"the 10 second limit extreamly affects the use of the product"

"no answer waste of £25 company wrote to me to offer a refund plus £10 to remove the comment on amazon"

"my biggest disappointment is with the wansview cloud app both on my phone and pc version"

"the worst camera iv had not happy at all "

"2 only one user can log in and view the camera at a time which is extremely annoying and useless"

"it keeps losing connectivity and keeps turning off"

"the only small issue is that it can be a bit too sensitive to anything moving like grass or rain"

"i know a poorly made item when i see it"

"* the camera shuts down without you realizing it but there would be chunks of gaps of missing footage i wouldn't recommend this camera to anyone i know"

"the only downside is the really chunky wires that need drilling through the wall!"

"the only issue i can say is that i would have preferred it if the main cable could be unplugged from the camera to make it easier to feed through a wall"

"sensitivity adjusted it's not all plain sailing hence the 3 5 stars"

"i realized that by then the 30 day trial had expired even without even turning on the camera and that company had taken the annual subscription charge from me through paypal"

"though i can see it being useful for those that require this feature for £30 the camera is extremely good value for money it isn't cheap flimsy plastic rubbish like most are for this price"

"not what you’d usually expect from a lesser known chinese brand"

"i got it on but then the app didnt work"

"i believe this has a few major drawbacks"

"it connects but drops immediately"

"a static picture seems good quality but when there is movement you get lag drift & pixel distortion more often than not"

"i had a little problem setting the camera up as it would not read the qr code but after contacting customer support they suggested printing the code bigger which did the trick"

"no mention was made in the selling literature that you had to subscribe to an separate i cloud storage facility"

"1st was wifi dropping out accepting that maybe a signal strength issue so opted for a wired connection and reconfigured it to suit"

"only thing is if you have poor wifi like me it does take a while to load but it is still recording whilst loading"

"app very clunky"

"eg a indecent happed and it was not captured on my camera because the camera stopped filming at that point"

"guess will have to return this if i dont get my verification email by the morning"

"* another thing i found annoying is the camera will automatically cut after a few minutes during recordings which will reflect in some missing footaging that may have been useful"

"i know this w4 outdoor camera isn't the most expensive but i was hoping for a little better as i have the k2 indoor camera which i am very happy with"

"as far as the camera is concerned adding it to the app and putting it into operation was very simple"

"but once it was fitted up on the outside wall problems began"

"the ball joint for adjusting angle makes much easier to fit and the camera itself is much smaller and has alexa functionality that works great shame this couldn't be added for existing models however one of the biggest issues for me is old cameras and new cameras have to be operated on separate apps which for someone who already has many wansview cameras doesn't work for me"

"i would like to use my own client app or at the very least be able to login via a browser"

"as this was my first time using an app based wifi camera i was intrigued to find out how "much hassle" it would be to set up"

"not difficult but slightly annoying"

"it is smaller than i thought it would be and smaller than the ezviz but that doesn't matter"

"purchased this wifi camera as my last one failed"

"wansview w4 the camera came with all the fixing require to install it to the wall the cable is a little to short to get through the cavity but that’s not a deal breaker i have not tried the cloud based software yet but once i get round to it i will test out the 30 day free trial then its only around £6 and month after that great for security in mind there also a motion detection service that’s free your phone pings every time something passes its path"

"they offer a 30 day free trial cloud recording service"

"took me a couple of hours getting 1 of them up and running then wasted a day trying to get the the other one working then wasted ages again trying to go through it all again with their support"

"looking at the app reviews it seems a lot of people have had the same problem"

"that said i'm overall satisfied with these despite the constant resetting it's still a deterrent in itself and nobody knows of the cameras are working or not unfortunately neither do i half the time until i look at the app"

"i had to leave the ethernet cable hanging outside as i can't drill that much without being worried about structure"

"then a much smaller hole could be drilled"

"ok it's a bit here and there with this type app is awlful drops off when it feels like but the picture night vision and install of it is pretty simple app is getting worse need vital evidence no ya can't get it with this it's dreadful"

"when it arrived and i opened the box i was very surprised with how sturdy it felt and all its accessories i had a little trouble setting it up so contacted the customer service who were absolutely brilliant they suggested ways to sort it out which worked a few days later they checked up just to make sure it was working which i appreciated"

"overall problem solved really satisfied with the product despite my old review because great customer service really does change the game and of course the product itself is doing its job pretty well now that its working"

"fixings supplied are good the cons i feel with this product are: lack of installation instructions and information on how best location needs a large diameter hole for the ethernet plug may require specialist drill if mounting on brick wall would be better is settings enabled adjusting how long video clips are recorded for on motion detection the default is a bit on the short side for my liking"

"the camera meet my needs it has really good night vision but it is sensitive to raindrops and small insects buzzing around"

"first as the camera is connected to the internet rather than being only accessed locally it exposes a lot of security risks it might get hacked"

"we are no longer running to the window as nosey neighbours at every noise from paranoia"

"4 the login server is extremely slow and unreliable"

"these cameras are just great value great picture quality both night and day my only slight quibble is the cabling supplied is bulky at the camera and very short "

"i would think with recordings with that layout there should be a next button that allows you to jump to the next clip"

"downside is that motion detector is quite sensitive to wind blown leaves cobwebs etc"

"the wansview cloud app is pretty basic but provides all that is necessary for a simple cloud based camera operation at a budget price"

"i just followed the instructions and had the device running within ten minutes i think the most difficult part was having to point the actual camera at my tablet which was displaying a qr code that was part of the set up process just had to have a little patience steady hand and good aim it has now been running outdoors for ~6 weeks it is monitoring a robin nesting box with no issues at all"

"the only thing it does not have is sound"

"even to try the 30 day free trial you have to provide your paypal account nice little earner there from all those forgetful people like me that start the free trial and then forget to cancel it before it runs out "

"the ball joint for adjusting angle makes much easier to fit and the camera itself is much smaller and has alexa functionality that works great shame this couldn't be added for existing models however one of the biggest issues for me is old cameras and new cameras have to be operated on separate apps which for someone who already has many wansview cameras doesn't work for me"

"finally after i complained my camera misteriously stopped even powering on"

"camera was ser up for wireless operation using my bt5 hub"

"just a shame the wifi signal was not strong enough to set it up without wires"

"* another thing i found annoying is the camera will automatically cut after a few minutes during recordings which will reflect in some missing footaging that may have been useful"

"mounting the camera was a breeze just had to align and finalise where i wanted it drilled the holes and used the rawplugs provided then mounting the camera to the 3 holes drilled and then screwing it down"

"honestly people say you can't put a price on safety but for less than £30 i can't see why everyone doesn't have them!"

"it just means that the hole needed to pass the cable through will need to be quite large 65mm at the largest point ethernet cable end and with no way to disconnect it from the camera body left with no choice"

"i bought this on amazon because it stated it was half price but after finding it for £20 on ebay clearly this is not half price at all the image is great and the night vision too there is sadly no audio recording on this the app is useless unless you pay for the cloud too store your videos as from the"

"eventually connected it to ethernet updated firmware camera connected but no image"

"i cant help but feel the way the software is designed is to make you buy cloud storage and stop you from recording by other means as unlike previous models you cannot set cameras to write to a hard drive via ftp which offered a low cost recording solution"

"i haven't tried the cloud storage yet as for my needs is is less important"

"* the camera shuts down without you realizing it but there would be chunks of gaps of missing footage i wouldn't recommend this camera to anyone i know"

"what it doesn’t tell you is that if you want to benefit from the full use of it then you need to sign up and pay for cloud storage and only payable using paypal"

"really disappointed to camera i’ve had before 😞"

"i run several websites and they use webcams to provide tourist information"

"what puts me off is that it is a hong kong website you have to pay for storage and also there is a small delay on the camera with cars going past about a two second delay but not a problem"

"i had trouble at first when connecting the app to my camera but this was because my wifi signal was weak"

"nb if you have a dual band router which most modern ones are you will have to disable the 5ghz band temporarily whilst you set the camera up as the phone has to be on the same band as the camera ie 2"

"it does integrate with alexa but this is much too slow and laggy to be much use"

"doesn’t make sense"

"the image quality is pretty good even in the infrared by that i mean you can recognise a face easily but there is no zoom feature to restrict field of view i wanted to exclude the neighbours property "

"impossible to connect"

"camera was easy to set up and now waiting for lambing to start in late january!"

"i can’t use a wired lan cable as i have no method of routing it i rent so can’t just drill holes 3"

"the aerial kept falling down wouldn't stay upright even though i tried nipping it with a ba spanner"

"this review is based purely on lack of functionality"

"all i can say is that i was not disappointed with this in the slightest!"

"this has been a problem with most of the outdoor cameras i've had so it's not an issue specific to this model"

"find the right area you want to site the camera and then follow the clearly written instructions in good english drill holes screw it up to the wall ceiling wherever"

"now i can see any suspicious activities around my house from anywhere in the world"

"slight delay but nothing major"

"4ghz broadband as 5ghz will not work"

"the reviews for the app are appaling and i wish i'd seen these before buying"

"only downside i would say depends though on the use case is that it's missing a microphone"

"but despite the settings saying i have got the alert set it doesn’t alert me"

"so far we have seen a cat and hedgehog at night and lots of birds 😊😊"

"as a diy novice i was a little skeptical but the instructions are clear and very straight forward"

"the update kept on failing over wifi even after leaving it for 3+ hours"

"this alone makes the cameras unreliable"

"i purchased this for security for my business and had tried a number of other cameras from other companies which i had to send back to them as i was not happy with them"

"disappointing given i'd already said a don't use paypal to the same person and in the same chain of emails this should not have been offered or at least they should have been upfront about this in the first place if they are unable to refund the same way it was paid for"

"update do not fall for the email scam they send you"

"this was also a painful experience"

"i'm also reluctant to subscribe to the cloud fees as the picture quality isn't great"

"has had the firmware updated and the echo shows are the only items that run on wireless everything else is ethernet cabled"

"we are no longer running to the window as nosey neighbours at every noise from paranoia"

"i bought 7 on sale and you get what you pay form if you are technically bad with computers this may frustrate you"

"terrible product"

"it has a little weather cap to help take the glare of the sun out of the shot and to stop rain dripping on the lens"

"after googling and trying!"

"i should add i have done many checks of my devices and wifi with no improvement"

"absolute piece of junk"

"returned as utterly useless to me"

"there is one cable from the camera which splits into 3 at the end providing connections for power ethernet and an external re set button"

"not a huge issue but could be better"

"i have turned off the notifications on my app which works well but doesn't suit me"

"customer service seems non existent and the online faq is poorly translated c from chinese"

"4 the login server is extremely slow and unreliable"

"biggest gripe?"

"what the hell is this!"

"buyer beware!"

"and the thing that works for us is we can look at them any time but only one of us gets the notification when the camer is triggered so we are not being distracted at work evt"

"can’t fault the camera the app or customer support"

"wansview cloud app is very easy to use the one feature which attracts me that you have to invite other users to login independently and it’s not like that i had to give my password credentials for others to login which is extra security feature"

"so takes short recordings when it senses motion i did buy 2 of these the one for out the back is ro keep an eye on the kids and dogs"

"for my installation would have been better if it did not have a plug just bare wires to install in a connected box"

"it also lights up red at night to help deter people away"

"we did have issues with setup and connecting to the wifi and please note that you do need 2g to connect the camera to as it doesn't connect to 5g"

"you can find which i did later when i returned mine much better options for an extra 5 or 10£ with 2 antenas tf card storrage and even some free cloud storage app the camera connects it self"

"slight lag on live feed but the picture really makes up for it"

"after using this for over a month i have had some major issues with it"

"this makes it fairly useless for my needs and the intention is to return it"

"the only negative thing i could mention is the size of the hole needed for the cables as i expected to use only the camera with wifi i did not need to use the ethernet cable "

"detection is so sensitive even the smallest bug can be detected i am so impressed i have already ordered another one cloud storage is great too and 3 options to suit your budget many systems don't offer you that"

"anyways there is a slight reflection from the window but it's nothing major"

"mounting the camera was a breeze just had to align and finalise where i wanted it drilled the holes and used the rawplugs provided then mounting the camera to the 3 holes drilled and then screwing it down"

"the picture is very clear and faces are recognisable"

"not do great if someone decides to come and cause havoc and then are not captured in the act!"

"these drop outs can last from a few minutes to a few days"

"motion detection algorithm is not good though"

"the issues i encountered were down to my error not the device"

"i have already subscribed and paid for the cloud service £65 total per annum for 1 3 cameras but you can pay an additional subscription for 5 or even 7 external cameras which works really well as it only records motion and stores it via your wifi straight into the cloud and is kept there for up to 7 days so you can review the recorded footage or current footage from your mobile phone and it has an app alert if it detects movement"

"the only slight downside is that at night it does pick up the motion of moths passing in front of the lens but i am sure if i adjust the motion detection this may change"

"i also set up continuous recording via the cloud based service offered which again is a very low cost annual fee"

"without the app the camera is useless"

"the aerial kept falling down wouldn't stay upright even though i tried nipping it with a ba spanner"

"i ordered the camera so that my parents who are elderly farmers could keep an eye on their handful of breeding sheep who lamb in a small barn next to the farm house"

"so any decent robber just needs to take longer than 10 seconds and the camera will miss them"

"why can't it keep me logged in v"

"ok it's a bit here and there with this type app is awlful drops off when it feels like but the picture night vision and install of it is pretty simple app is getting worse need vital evidence no ya can't get it with this it's dreadful"

"however just recently there was an update to the camera which caused a small problem but have to say after emailing the seller via the app it was resolved within 48hrs"

"i got it for a specific purpose as i have a few problems with my upstairs neighbour and i need proof"

"4g portion of the signal but i had it confirmed by support that this isn't possible"

"shame that these software and cabling issues are letting it down as the picture and night mode is awesome and the hardware quality is one of the best i've see in these budget cameras"

"even contacted me again the following week to make sure problem was rectified"

"but it's not that expensive in fact i thick it's quite cheap"

"hit and miss with the motion detection in only filming the first few seconds of motion control then missing the rest completely"

"this restriction is not immediately obvious"

"also works really well with alexa and my fire stick i will for sure be using this company again highly recommend"

"the worst thing about is the fact that the app it uses has no free cloud storage plus camera also has no no tf card option"

"you will still get hundreds of false alerts all day"

"the cloud service is next to useless too 2"

"if i hear a noise outside by the time i've logged in and the connection sorts itself out whatever or whoever it was are long gone"

"old review i cant even test it out"

"well if you look at the most recent review saying that it’s a great camera especially with the sd storage card ?"

"we bought this to view the wildlife coming into the bottom of our garden and it dies the job well"

"id also like to say the issue of disconnecting wanswiew replaced my first camera and where very very helpful they tried to remotely fix the problem but as soon as they couldn’t the new camera arrived a day or two after they sent it out via amazon priority thank you wanswiew for all your help and product and would buy again without any hesitation"

"how do i return the original camera as it must be under warranty?"

"my motorbike was stolen from my drive and this camera didn't record anything"

"box nothing is stored i i had not already installed this i would be returning it just based on the lie this this was rrp £50 and half price but on ebay are only £20 new"

"clicking on the cloud storage icon read ' did not join any storage plan' though i have made a payment for the plan and have not received any refunds"

"if you buy the pir it is extremely keen so beware where you put it but to be fair that's what it is for "

"it only records motion which can be stored on the actual app cant remember how long for or 7days rolling paid with cloud on a monthly quarterly or yearly plan"

"the ball joint for adjusting angle makes much easier to fit and the camera itself is much smaller and has alexa functionality that works great shame this couldn't be added for existing models however one of the biggest issues for me is old cameras and new cameras have to be operated on separate apps which for someone who already has many wansview cameras doesn't work for me"

"voice controlled so you can alert intruders whilst you're away from home"

"restarted several times checked through settings for ages uninstalled and reinstalled app camera i received would not show an image"

"the drilling pattern sticker made it very easy to get the holes ready for mounting"

"it was fairly easy to set up although my camera would not read the qr code to connect so we had to download the app onto my partner’s phone and then it read it straight away"

"for this price what can you possibly do wrong"

"detection is so sensitive even the smallest bug can be detected i am so impressed i have already ordered another one cloud storage is great too and 3 options to suit your budget many systems don't offer you that"

"on this setting you get nothing else"

"we had to connect them on different routers as our wifi signal didn’t reach the garage "

"detection is so sensitive even the smallest bug can be detected i am so impressed i have already ordered another one cloud storage is great too and 3 options to suit your budget many systems don't offer you that"

"hello all i was using sanview cams but they never worked i looked for something working with alexa and i found the w4 omg took a sec to set up and now i have them in all my kid's rooms and outside i emailed support asking for some help to get all 4 cams to show up on a pc and i had replies from the support"

"we live in quite a wooded area so not a fault of the camera whatsoever"

"a great teething problems setting it up to begin eot"

"also app permissions are alittle odd"

"very disappointing coz i was really looking forward to trying this out"

"can't really go wrong"

"it’s basically you jump through several hoops of reviewing their current product sending screenshots as evidence "

"set up: in the hallway of my flat block so outside but not in the elements"

"good for the money but wouldn’t pay full price although i like it and delivery was fast i don’t like that to record day and night you need to subscribe and the cost is to pricy to keep these running on record every day of the week but it will record movement of up to around 15 seconds iv found some far"

"plus point for the old app it keeps you logged in always!"

"if i had any issues with the camera it's the motion detection which picks up flys even on the lowest setting but it's nothing majorly annoying as i prefer to have that footage"

"restarted several times checked through settings for ages uninstalled and reinstalled app camera i received would not show an image"

"so if you're using it and another family member logs in you get automatically logged out"

"secondly the camera has a big fat cable meaning if you want to install it outside you need to drill a hole about 1 inch in size which is a joke"

"then i found that when someone came up my path it didn't record that!"

"1bout a 10m second lag so not much use to check when someone knocks on the door as they have left by the time the picture comes on the screen phone and alexa unfortunately a good camera let down by having to subscribe for it to be any use payments and laggy response"

"my front security camera installed by an electrician has disintegrated in the heat!"

"wish i could give zero"

"you will need around a 25mm drill bit if fixing no to external wall due to bulky ethernet adapter"

"not a huge issue but could be better"

"even to try the 30 day free trial you have to provide your paypal account nice little earner there from all those forgetful people like me that start the free trial and then forget to cancel it before it runs out "

"i gave up on the wifi and ended up forking out more for a wifi extender with an ethernet input so i could wire it"

"we did have issues with setup and connecting to the wifi and please note that you do need 2g to connect the camera to as it doesn't connect to 5g"

"it does integrate with alexa but this is much too slow and laggy to be much use"

"sending it back as it may work well but not as described"

"the camera is cloud only so no internal memory card but the app can be used to save footage to your phone"

"sensitive to motion rain sets it off which is annoying"

"you can adjust the sensitivity i have not messed with this yet but i suspect i can exclude "moths" if i reduce the sensitivity"

"no security reasons for that"

"however this is not a pre requisite as when alerts are triggered a 10sec video is downloaded to your mobile device"

"then comes the crap you have to go buy the camera jump through all their hoops again and then give them your paypal details and they will refund you !"

"it has more wires than my current wired system and you will need to drill a big hole through your wall to feed the thick ethernet dongle through"

"i find this annoying"

"having seen the price of this camera i thought that i would give it a try to the rear of my premises it took a little while to sort it out maybe with everyone else using the internet but with the help from there support team it's a nice little camera"

"i had my doubts about this because it was only £25 but very surprised how brilliant this really is "

"does lack a some bit"

"the camera doesn’t have a very long range to connect to a wireless network plus when it detects any movement the recording stops after only a few seconds"

"3 it take no more the 2 mins for the wifi blue tooth connection"

"i use this camera for viewing the front of my property after a theft of a motorcycle"

"i was a little surprised disappointed that it did not feature onvif rtsp but was advised that they can apply a firmware update to add support for this which means i can add it to my other camera's in ispy"

"have already returned 1"

"the image quality is pretty good even in the infrared by that i mean you can recognise a face easily but there is no zoom feature to restrict field of view i wanted to exclude the neighbours property "

"there is a drilling template provided to assist in correctly locating fixing holes to mount the camera unit outside this was very useful and helped enormously in making a professional job of mounting the camera"

"in the first two weeks of operation there is a bus service goes down past my house and there is only 5 a day hourly mon fri the camera captured the bus a total of three times out of ten events i have little idea what i am doing with it and as i am not rich enough to pay for cloud access i am stuck with just the alerts one night kids tipped over my 4 recycling buckets and again the camera was as useless as a chocolate fireguard ok the night vision is really good as is the picture quality and the motion detection is too good it activated if rain is falling or a light shows from houses on the other side of the large park i live next to but it is still only as good as the times it actually activates at the correct time the lack of instructions with the package did not help either"

"pros= 1 good size not too big 2 well built metal construction 3 excellent pictures both night and day 4 pretty easy to set up cons= 1 cables attached to the camera are too big in diameter shame they can't be detached 2 lots of moths trigger the sensor at night 3 power cable quite short edit"

"this camera should be removed by amazon"

"the front one was ripped off the wall and stolen"

"and i must say wired setup is also a challenge"

"i use it to monitor my front door as i have an office at the bottom of the garden and i can't hear the doorbell"

"nice small camera sometimes struggling with connection tho shame it does not have memory card but i can take still images on my phone when motion is detected as long as the camera is online and loads working 90% of the time and a great deterrent always"

"unable to set camera up"

"if i'd known i wouldnt have bought this item"

"i am sending mine back"

"very old technology"

"what puts me off is that it is a hong kong website you have to pay for storage and also there is a small delay on the camera with cars going past about a two second delay but not a problem"

"clicking on the cloud storage icon read ' did not join any storage plan' though i have made a payment for the plan and have not received any refunds"

"if you want to connect it via ethernet cable then get an extra long one as the only provided is very small"

"the signal was so weak to the internet"

"the camera has a single cable exiting the unit with three short tails 1 a reset button 2 an rj 45 connector for wired ethernet connection and 3 a circular power socket"

"you do though need a watertight bid if installing externally for the plug and other bits"

"although the camera is a good build and quality for the price it's limited to what you can do"

"the camera has been added to the plan as per requirement the support team is a joke and they do not have anyone in the uk"

"forces you to use the new "wansview cloud" app which is a disaster"

"well they are really frustrating!"

"can't fault them at all"

"my only gripe with this product is the quality of the wall mounts that come with each camera"

"there is a short lag for the clips to upload to the cloud but i haven’t found this to be a major issue"

"but if they only last a year i will be happy as it’s still more than other more expensive systems"

"firstly the night vision just doesn't work"

"the biggest issue i found was connectivity reliability the camera loses connectivity with the cloud too often reducing reliability"

"originally i changed to blink from the first arlo cameras that were very expensive not as good quality video used batteries that were expensive and only lasted 6 month max before needing to buy new batteries"

"contacted the blink technical support but they were utterly useless repeatedly telling me to make sure it was switched on!"

"the only negative for me is the lack of full integration with smartthings"

"update: after amazon responded and suggested another camera in addition to the original i have seen further issues with the blink technology and will be returning both cameras"

"i can't stress enough that some negative reviews on this product are down to simple mistakes from the user not the device this inculdes wifi range and the strength of your wifi unfortunately if your have poor wifi you will have delays and possibly connection issues"

"i would say that if the camera is situated in a busy area then definitely get a power cable as the batteries will not be reliable and you will spend a fortune on replacing them"

"now the biggest downside to this system: the night vision!"

"i need a replacement for this camera it has no and does not work"

"massive delay in showing you the image when you get a notification or just want to view"

"do not waste your money"

"by the 8th of november it has stopped working"

"waste of money and i regret resent buying"

"i wish i had done this broom handle test to begin with as it took three attempts screwing this one camera into brick to find a spot that worked which was a real pain and to be honest i was close to sacking it all off and sending it back for a refund after it didn’t work the second time"

"by the time the app opens 10 12 secs and the awful awful lag catches up whoever was at the door has gone"

"just disappointed"

"absolute garbage"

"will be returning this as its just not good at what it is meant to be good at"

"one of the main selling points "2 year battery life" is a total disaster"

"which is a really pointless requirement when you're talking about outdoor cameras"

"further to this when i brought the camera's inside next to the sync module they do work however the live stream lag is extremely poor and hit and miss if it loads at all"

"really disappointed"

"the quality is shockingly awful!"

"you can't distinguish faces 10 feet away just not up to amazon's usual quality just thought i had to review as it was quite disappointing"

"i was so excited to get this system but i was very disappointed"

"the wifi signal is just awful making the camera close to useless for me"

"i live in a small bungalow which doesn’t bode well for a large house really annoying have tried reinstalling camera and showed full bars on wifi but yet again no ‘live view’"

"part of the problem is that the camera lens is quite distorted and out of focus over most of the field of view and is only really sharp in the center of the image"

"incredibly disappointing that it cannot be used as a trigger for alexa or smart home functions"

"at lowest possible settings it lags terribly even with a high end router and high speed broadband"

"terrible absolutely terrible"

"awful product delayed triggering time which means someone could get out of view before recording begins"

"actually its outrageously poor considering the cost of the camera and i see already that amazon is offering additional additional mounts for a further £9"

"these cameras are one of the best options if you want a close to completely trouble free & wireless installation without having to lay extra wires do anything more difficult than minor drilling with the right accessory mounts you may not even do any drilling at all thus not needing a technician"

"the quality of the picture is reasonably good in the day time but night vision is pretty poor even at the enhanced quality setting"

"also had to put these up high due to how easy they pop off the wall mount criminals would take them easily lol i’ve just ordered the silicone covers for them so that might help with the cold conditions "

"which means it just hangs from most sockets very untidily"

"biggest waste of money i have ever seen"

"poor show amazon"

"it's an embarrassing product that amazon should not of put there name to"

"the motion detection is delayed so it seems pointless to use it as a communication to talk to deliveries because when they come and the camera records you can’t physically access the live stream as it says ‘camera busy’ as it’s recording?"

"it is now going straight to the garbage where it belongs"

"received the blink xt2 yesterday and was very disapointed"

"if you try to see who's at the door and it fails first time and you try to view again it just says "live view in progress" when it isn't"

"terrible customer service not worthy of the amazon brand in my opinion"

"it's ok but still has faults in design"

"live view absolutely useless"

"this may sound small but its frustrating a little at times"

"as is compared to the nest & foscam models i own i've found using this item very frustrating to the point where i really feel like it's not just limited but actually useless"

"if you need to get an appreciation of the kind of issues then read the other reviews and be aware that some of them are based on completely unrealistic expectations"

"i had planned on adding more cameras to the system but im not left wondering if i would just face the same issues again and with less options for placement it could just end up being wasted money"

"i think blink know there's a manufacturing problem with the xt2s and are going through delay tactics"

"do not recommend as you could be wasting time depending on whether they'll send you a working unit or not"

"i’ve been looking at this for a few months and always been put off by some very harsh reviews of poor performance"

"obviously that is not a satisfactory situation as an unwelcome caller may not be registered"

"if i had been aware of the limited range of the motion sensors i would've probably bought something else i will stick with them and buy more cameras eventually"

"if you bear that in mind you can't fault these at all"

"my camera has good wifi signal too but still delay happens"

"this is basically flawed"

"the camera to wi fi strength reading drops off rapidly with distance and needs a repeater in every room blink give standard complcated answers not applicable to uk internet providers especially with dual frequency routers"

"i’m returning mine as they must be broken"

"i am fortunate enough to have a detached house and there is 1 camera on each side 4 "

"another problem by the way is getting the back of the cameras and almost impossible task i know they have to be waterproof but it is a ridiculous task involving a lot of frustration and asking other people to try"

"we've had some torrential rain since installing them and the camera housing has withstood the downpour a heavy frost did obscure the lens one night until the sun warmed things up"

"all because a lot of people dont know what they're doing i have a mine field of easy to set up and hack things out there and trying to find a security device i can be sure is safe"

"they look good work excellently and have a great feature where you can block out certain parts of the area to prevent unwanted activations which for cheap cameras like these are a brilliant function my arlo set up doesn’t even have this!"

"never written an amazon review before but thought it would be best to warn anyone thinking about wasting money on these"

"i had both cameras mounted within 10 mins i have wooden cladding outside so was quick to do but any surface to screw in the bracket will be quick once you have rawl plugs in if not onto wood"

"i would have been very satisfied except for one massive problem"

"fibre wifi 500mb and this camera is just very slow"

"i did contact customer services and they tried to resolve it and eventually stated it was a hardware issue so they immediately sent me another camera but the replacement is exactly the same"

"99 during the limited time sale"

"unfortunately the xt2 camera fog in cold weather making them practically useless"

"one slight issue is that occasionally the signal drops however this can be easily remedied by restarting the 'sync module"

"easily removed and stolen"

"however with constant alerts from motion detection the storage soon fills up it’s not as user friendly to quickly delete videos either to free up space i have hundreds of videos at this point of basically both happening"

"in night mode the image is even worse as expected i suppose"

"i would advise hat they are put in a discrete or high position to prevent then being stolen"

"they are truly one of the major infuriating electronics"

"1 failed straight out the box with no sound had a nightmare trying to get it replaced and still waiting support team lied to me telling me it was coming in next "few days" it's already been a week and still not materialised despite it having been sat in the dpd depot for the last 3 days"

"better screen masking options to block areas with plants or false alarm"

"in this time the camera may capture someone approaching your front or rear door then during the 10 seconds break completely miss them entering the property or doing damage or anything else that you may want captured"

"dreadful service"

"blergh live view fails often"

"they look good work excellently and have a great feature where you can block out certain parts of the area to prevent unwanted activations which for cheap cameras like these are a brilliant function my arlo set up doesn’t even have this!"

"unless i park the car in exactly the same spot every night and set an exclusion zone around the windows there is no way to avoid this"

"i just wonder if i should have sent it back when i realised there was a connection problems ?"

"the quality is good at distance but the images do become blurred if you zoom in to the max but that being said i think they are good enough"

"they’re brittle plastic and come with just two screws no wall plugs etc"

"constantly losing connection"

"i’m returning mine avoid!"

"it also provides a link to trouble shoot this problem"

"if thinking of buying the recommended camera shields for incelment weather again dont bother the wind blows the water onto the cameras and the fixing stems rust its only been two months save your money and yout valuable time avoid blink"

"originally i changed to blink from the first arlo cameras that were very expensive not as good quality video used batteries that were expensive and only lasted 6 month max before needing to buy new batteries"

"called blink support and they never heard of error message like this and told me to return it to amazon"

"another main issue is that you cant use local storage without manual downloads or purchase more cloud storage"

"one slight issue is that occasionally the signal drops however this can be easily remedied by restarting the 'sync module"

"the only thing the app is missing for me is that you cant mass download the clips all at once you can however mass delete them"

"you get a decent amount of storage allowance"

"ease of installation pir motion detection meaning fewer false triggers free cloud storage thumbnails in the software to quickly indicate what caused the trigger night vision 2 way audio alexa integration etc"

"if they alarm now i get my torch and go look in my garden or ignore them as for watching footage "

"your lazy programmers can't learn how to escape dangerous characters welcome to the 20th century"

"i've had a blink interior system for some time and i am completely happy with it the video quality and ease of connection operation is unbeatable in my opinion"

"the only slight drawbacks are the max 60 sec recordings before a 10 sec pause but have found so far that 60 sec are ample"

"in some cases the person is already turned around and walked away"

"be prepared for multiple missed events and false alarms"

"another issue the motion detection has is reflections"

"batteries lasted 9 days on the front camera 😂😂 if you want to actually see what's going on at home get a wired one there's literally no point in these the 2 year claim is honestly such nonsense"

"you cant really see faces i spent ages trying to sort it out"

"the instructions are pretty useless as this is app based just download the free app and follow the setup prompts"

"night vision is poor to okay unless there is some light about"

"daytime quality is ok but the night mode is very blurred"

"night vision has changed to a closer range to cam lense only problem so compared to old xt not quite as good"

"one of the three cameras run out of battery after only 5 weeks of use and the other two also shows low battery"

"night vision is very blurry which is a shame because the daytime images are really clear"

"2 battery life is very limited unless you want the camera to be non operational for most of the time"

"would be nice to have a way to reboot the camera and sync module via the app these are working well so far conected to bt home wifi mesh discs edit: few days in a live view on camera and thumbnail snapshot seem to be failing regularly at night when network usage in the house is at its lowest"

"i have ordered and got a washing machine which i love and many household products delivered which is so helpful as i have been told to self isolate"

"9 months later still not fixed the issue reported to management level broken promises of firmware update to address these issues have been unanswered junk camera poor customer support steer clear of this substandard camera that is painful to use"

"update: just 17 days after getting the camera and setting it up i have got a low battery warning"

"when you do a live view there is an awful buzzing sound for a second or so before the audio comes through"

"my garden device is almost dead after one month!"

"i installed outside under the roof to monitor the access back to the garden a part some silly problems with the motion sensor due to the smokes of the boiler i installed it too close my fault it works perfectly: hd video in day night vision that allows to recognise faces but it takes a lot of power of course decent audio quality in night vision it crackles on ios but not android in my case the time lapse to receive the notification is 10sec tested at home and at work using mobile 4g network"

"must admit i really like these cameras but where they fall down is when it comes to setting a schedule regardless of how many cameras you have linked up you can only set it to turn them all on or all of together"

"don’t even have to worry about the batteries going flat alexa can be set up notify you and even order replacements from amazon"

"also to note sometimes we go or leave by the front door and it doesn’t record"

"did some research & was almost put off by one or two negative reviews"

"as is compared to the nest & foscam models i own i've found using this item very frustrating to the point where i really feel like it's not just limited but actually useless"

"4ghz only solution"

"what then happens if the module or the cam loses signal is that the cam does not work you get a blank grey screen on the the app saying disconnected"

"one dissatisfied customer"

"i struggled for a couple of hours to get it set up so alexa would notify of a 'visitor' but eventually gave up and called amazon who looked up the problem and discovered that it only works in the usa and canada and not in the uk yet?"

"however i set one up outside in the daytime it was fine come night time it was virtually impossible to see anything i had to go outside to look because i thought an extremely thick fog had descended it was literally impossible to see anything at all when the motion detector alerted me to movement i can only assume it was a cat but all i could see was eyes as it moved across my patio"

"it is easy to set up trigger areas within the field of view to eliminate spurious alarms"

"on the good side i like the motion detection and how u can choose what to detest radius and u can schedule them although u can’t pick an individual camera to schedule which is annoying "

"the biggest issue i found was connectivity reliability the camera loses connectivity with the cloud too often reducing reliability"

"the main failing in my view is that it does not reliably reconnect to the wifi if there has been an outage e"

"and they are very inconsistent and have a lot of failed errors the night vision isn’t amazing quite burred you can make out shapes but nothing clear"

"the main problem with this system is the camera quality its poor compared to even the cheap camera systems"

"only limitation is the quality of your wifi signal but the camera system shows how strong the signal is during set up"

"had for 1 week reset twice because it lost wifi signal less that 30cm from router first frost this morning camera picture terrible"

"another surprising and disappointing factor is when i’d contacted amazon in this and asked for them to be replaced they have declined and can only offer a 30 day faulty return policy!"

"we now have a camera at every access point to the property doors windows gates garden fence and not one of them has lost connectivity despite the large area they’re monitoring"

"however i am pleasantly surprised and am not planning on returning this as it stands"

"up my neighbour going to work this morning very easy to install i think it took me longer drilling the walls with 2 holes i have a really expensive wired cameras set up and they are great i was really socked how easy it was i had to drill holes for my wired installation i wish these were about then"

"postman deliveries cars on and off driveway however it can still pick up headlights at night within the self set exclusion areas areas set within phone software so position and direct the lens carefully to avoid false triggers as this can deplete the battery life max life approx 2 years "

"my gripes are you get an intruder the alarm sound on your phone will most likely be inadequate as it uses your notification sounds which are in my experience very short but it also means you get false alarms whenever other notifications come down which can be very frequently"

"night vision camera clicks noisy when comes on and off and red light is switching on and sensitive to light"

"using the built in speaker is a bit clunky !"

"i am copying a statement from the product description down here and please tell me if any part of that would indicate that "hey btw this camera is totally useless without buying an additional module""

"the mount is a bit feeble and it would be simple to steal one of these if it was mounted low down"

"the main problem is the lag in picking up movement"

"delay between motion and detection and notification wasted my money as usual with amazon reviews 😡😡😡"

"all in all i would not recommend purchasing this product and am seriously regretting wasting my money"

"so this was difficult fiddly and time consuming"

"i'm just saying that this product is not as good as it claims and for that reason it is way way way over priced"

"luckily i had positioned the blink in a corner above the front window so it was well tucked away and wasn't easily spotted"

"can’t give 0 stars sadly!"

"only had few months and app on phone showing that battery's are low health mm to say these last for 2 years is crazy as i only used for short views "

"night vision is rather poor you are able to see a person moving from 10m but that's practically it "

"unfortunately the xt2 camera fog in cold weather making them practically useless"

"these 2 issues make this device completely unsuitable for my needs so now i just use it as a deterrent"

"however with constant alerts from motion detection the storage soon fills up it’s not as user friendly to quickly delete videos either to free up space i have hundreds of videos at this point of basically both happening"

"it never catches the subject for short events"

"negatives: all four cameras have at some point gone offline leading me to have to delete and reinstall hint: make sure you have all the serial number of the cameras recorded in case you have to reboot them i didn't and had to climb back up a ladder to remove the camera and record the number"

"in truth i was just being impatient and it did connect after leaving it long enough to go make a brew"

"also having not adjusted any settings and previously recieving activation notifications despite movement infront of the camera was failing to detect anything"

"when you can't get it to announce that motion detected and run a routine battery will never last week let alone 2 yearsthis claims that it works with alexa but it doesn't say that it's limited function routines are very difficult to get working triggers impossible ifttt helps with g00gle home amazon edited this review!"

"i believe they've been manufactured in humid conditions and fog when the internal temp drops"

"he can do to help the third advisor couldnt be less interested or helpful if he tried telling me to return them this isnt helpful or convenient ive been without the front camera for 3 days now we bought these after being burgled a few months ago safe to say im not happy in the slightest and ive"

"i would like it to automatically connect to my original ssid even if it is a slower connection"

"i am so fed up with going to the door and finding sales people knocking even though i have a sign saying no cold callers"

"i can manually enable them and disable them but that's a massive pain in the ass"

"fundamental design flaw as it’s too easy to steal"

"setup was super easy but please note you need wall plugs if you're installing on brick walls you get screws included in the box but no wall plugs"

"works ok indoors when initially testing out the camera albeit the app is very un user friendly and live feed is very clunky at best like the old days of trying to watch a video over dial up broadband"

"these cameras are one of the best options if you want a close to completely trouble free & wireless installation without having to lay extra wires do anything more difficult than minor drilling with the right accessory mounts you may not even do any drilling at all thus not needing a technician"

"i still have some unresolved issues with the camera"

"i have sky tv the connection to router is through a sky hub maybe this is the reason but i am heart broken and very frustrated"

"junk for money"

"you can section of certain parts of the field of view of the camera to minimise trees & bushes moving around in the wind giving false alerts"

"but this can be helped by being able to set up dead zones in the settings"

"they often don’t work and the camera fires even though it’s set to ignore part i’ve updated the photo in app too "

"and they are very inconsistent and have a lot of failed errors the night vision isn’t amazing quite burred you can make out shapes but nothing clear"

"another problem by the way is getting the back of the cameras and almost impossible task i know they have to be waterproof but it is a ridiculous task involving a lot of frustration and asking other people to try"

"not many false alarms sensitivity can be turned down during windy weather and areas of the frame can be ignored so it doesn't pick up buses seen over the back gate "

"overall i'd recommend you buy this product however there are some big issues that may stop you"

"it has no secure mount and is a clip on so would have concerns of theft ironic i know so i have purchased third party secure cradle that screws together"

"the "advanced zoning" doesn't work or is very intermittent on some of the xt2 cameras"

"very easy to install all it takes are a couple of drilled holes and that's it"

"if you have got weak signal near your camera i would recommend you get a tp link powerline wifi extender available on amazon on the positive side: the camera runs on two batteries that are included these are meant to last for two years i haven't had it for long enough to comment on this the camera comes with a bracket and screws included"

"motion detection this is the biggest problem of all"

"random issues with connection and camera stops recording have to reset the box then"

"just no excuse poorly executed"

"wake up the next day your stuffs gone but at least you’ve got a video of some masked thieves stealing your stuff"

"further to this when i brought the camera's inside next to the sync module they do work however the live stream lag is extremely poor and hit and miss if it loads at all"

"as is 4 stars only and the price is the saving grace in comparison to other systems on the market"

"they can log into and adjust your system if you are having issues so maintenance is automatic with regular software updates which self install"

"most irritating though was because app kept crashing the number of logins in a session is apparently quickly hit and access cannot continue since user is locked out for an hour for security"

"upon looking on the blink community forum it seems like an on going issue that has yet to be fixed"

"quality is ok but it's a rip off unless it can trigger events might as well put a cheap webcam in a plastic bag"

"i get over 50 alerts per day busy road and battery lasted around 2 months"

"i regret buying them"

"the android app is easy to use but a bit slow to connect"

"i set mine up checked the live feed once then found out that it must have been a fluke because it didn’t work once fitted"

"its massive selling point is the fact the cameras have zero cables!"

"i'm going to look into my legal rights as not fit for purpose but past amazons return window"

"if amazon were to make this camera with the option of hard wiring with both power mains and internet cables this camera would sell like hotcakes"

"i would like to see the ability to connect these to more than one network or ssid as i use a wifi repeater if the repeater goes down for some reason the camera connected to the repeater would be useless"

"okay there are accessories that enable you to enclose the camera in other colours but many will not think of this and will simply not buy the camera as it's black?"

"i tried moving the sync module to 3 different positions but nothing changed still a poor signal"

"your lazy programmers can't learn how to escape dangerous characters welcome to the 20th century"

"this proved to me that this product can’t be good if can only offer a 30day warranty"

"blink support advised i needed another sync module which is not available at that time nor do they have any eta"

"another surprising and disappointing factor is when i’d contacted amazon in this and asked for them to be replaced they have declined and can only offer a 30 day faulty return policy!"

"battery life unknown at the moment but the claims are 2 years the app is super simple and useful too as it allows all settings to be done from anywhere any time"

"i’m returning mine as they must be broken"

"to make things worse technical support makes you waste time when contacting them with the usual "try to move the camera" "try to change batteries" "try restarting it" etc"

"at lowest possible settings it lags terribly even with a high end router and high speed broadband"

"more annoyingly in trying to find a suitable location to refit the camera that was meritful in terms of camera angle but also would actually connect to the sync module i held the camera at various points around the walls outside my house to see whether it connected to the sync module and it seemed ok in a couple of spots so i picked one and drilled more holes and fitted it to the wall for a second time"

"just no excuse poorly executed"

"at night the infrared image is useless most of the time"

"i installed outside under the roof to monitor the access back to the garden a part some silly problems with the motion sensor due to the smokes of the boiler i installed it too close my fault it works perfectly: hd video in day night vision that allows to recognise faces but it takes a lot of power of course decent audio quality in night vision it crackles on ios but not android in my case the time lapse to receive the notification is 10sec tested at home and at work using mobile 4g network"

"i was quite excited to try out this camera but was disappointed by the lag time its nuts upto 7 seconds lag viewing live footage"

"currently the app lacks a schedule to arm or disarm the system"

"postman deliveries cars on and off driveway however it can still pick up headlights at night within the self set exclusion areas areas set within phone software so position and direct the lens carefully to avoid false triggers as this can deplete the battery life max life approx 2 years "

"its seems to me like the product has been rushed out in beta form and is not yet fit for purpose"

"unfortunately i'm unable to recomment this product the basics here is it needs to be reliable enough to leave and bring up footage when needed not constantly check its connected"

"must be a faulty camera xt2 the other 2 x xt cameras are working very well indeed no problems at all"

"appalling product and dire customer service"

"there is an unacceptable delay between the camera picking up moment and the image appearing on your phone or tablet"

"the only way to turn it off is to remove the batteries"

"other times it picks up motion in the disabled grid"

"more annoyingly in trying to find a suitable location to refit the camera that was meritful in terms of camera angle but also would actually connect to the sync module i held the camera at various points around the walls outside my house to see whether it connected to the sync module and it seemed ok in a couple of spots so i picked one and drilled more holes and fitted it to the wall for a second time"

"do not believe the slick adverts for this unit as they paint a false picture they are obviously primed with knowing someone is at the door etc"

"my biggest issue was the night vision when there was any other light from lichen windows or the ir light on a different security camera"

"on tripped recordings they all miss the initial stages with the recorded footage only capturing the final moments such as the ‘intruder’ walking away"

"could do with a locking screw to stop it being removed so easily"

"but the supplied mounting is utter crap"

"works with echo devices but you need a fast upload and download speed for this to work else alexa will fail to connect"

"ironically a picture on the amazon sales listing which i saw before purchase shows the camera mounted at an entrance door which is in a reachable position"

"i think blink know there's a manufacturing problem with the xt2s and are going through delay tactics"

"but its grossley underdeveloped lot more work needed to make this a "market leader""

"the camera brackets are a bit flimsy and i am worried that the next gale will blow them of the brackets"

"g frosty morning the images become unusable because of condensation!"